To my clients, I am more than “just a photographer”, I am their friend and someone they trust when they need help. I've been told I go above and beyond my job as a photographer (as quoted from my past bride, Maddy)!
I thought I would do things a little bit differently with this blog post. Today, I am bringing you behind the scenes of my business. Something I am very nervous (but also excited) to do!
Last year, I tested, signed up for, and quit 2 different Client Management System’s. There was just something off about them that I couldn’t put my finger on! Either I didn’t like the lack of user-friendliness or I didn’t like that I couldn’t customize everything to match my brand! After speaking with other photographers in Facebook groups, one girl showed me examples of her proposal’s, contracts, and invoices she created in her Client Management System and I was IN LOVE!
Allow me to introduce you to… DUBSADO! (I will admit, I originally pronounced it dub-zah-doo when I first signed on, but have since trained myself to pronounce it the correct way – dubs-ah-doe). Dubsado is my forever Client Management System and I LOVE IT!!!! This system allows me to gather leads and send proposals, contracts, and invoices (and so much more) all in one convenient place!
Here are just some of the features of Dubsado (screenshots from Dubsado’s “Features” page. View more here!) :
You know how I mentioned that I didn’t like the other systems I tested out because of their lack of brand customization? Well you better bet that Dubsado is fully customizable! Yes – for me, everything in Dubsado is my brand colour (purple if you haven’t guessed) and I have my logo integrated as well! This keeps everything consistent from my website all the way to my Client Portal (I personally call it my Client Lounge)!
Below, you will see a couple screenshots taken from my account. You will see how I am able to have my proposals looking EXACTLY the same as my pricing guide I send out when clients inquire. This system is SEAMLESS as my clients can choose their package options from the proposal. Once they hit submit, it will send them to the “Contract” tab where they will be able to view and sign their contract. The final step is the “Invoice” tab where my clients can pay! Once this is complete, we are OFFICIAL. Easy-peasy lemon-squeezy.
Here is a glimpse of my Client Lounge. Here my clients can access their contract and invoices, as well as access their photo gallery! This last point is all thanks to Dubsado’s integration with my gallery provider – CloudSpot!
When I first used Dubsado, I was overwhelmed! There was so much I had to learn! The good news is that Dubsado’s support team is AMAZING and extremely helpful! They also have a private Facebook Group where you can ask other users questions about things you need help with. Someone is always willing to offer help. I’ll also admit that I feel like I STILL don’t use Dubsado to it’s full potential. The fact is that I don’t need to just yet! It works for me the way I need it to for now and I love it.
If you are interested in joining Dubsado and CHANGING your business, then click right here and you won’t regret it! They offer a no-time-limit free trial. No credit card required. You can use or test Dubsado with 3 leads or clients. Once you have reached 3 you can switch over to a paid plan!
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